by pagovision | Jun 16, 2021 | Loyalty
Today, 34% of small businesses offer a customer loyalty and rewards program to increase visits. What do they know that other businesses don’t? It can cost up to ten times more to acquire a new customer than to keep an existing one. A returning customer will also...
by pagovision | Jun 16, 2021 | Loyalty
A growing number of business owners are jumping on board the customer loyalty bandwagon. According to Harvard Business Review, the average business loses 50% of its customers every five years. So it’s easy to understand why business owners are implementing...
by pagovision | Jun 16, 2021 | Loyalty
Loyalty programs are great for retaining customers, but they also offer great opportunities for building customer relationships. A recent study shows that 87 percent of consumers want relationships with brands, but only 17 percent believe brands make an effort to do...